About
Alex Smith
Hi, I'm Alex!
Corporate IT & SaaS Administrator with experience supporting modern cloud-first environments. I specialize in identity management, SaaS administration, and endpoint management across Microsoft 365 ecosystems.
My experience includes administering platforms such as Okta, Microsoft 365, Google Workspace, Jamf, and NinjaRMM while managing the lifecycle of approximately 180 users. I have worked extensively with authentication systems, device management, SaaS access control, and troubleshooting enterprise endpoint environments.
I also led a network redesign project for a New Jersey office expansion, coordinating the RFP process, selecting vendors, and overseeing deployment of a Ubiquiti UniFi networking environment.
Core Technologies
- Okta Identity Management
- NinjaRMM Endpoint Management
- Microsoft 365 Administration
- AWS Active Directory
- Jamf Device Management
- Ubiquiti Networking (UniFi)
Let's connect!
I'm always open to discussing IT infrastructure, identity management, SaaS administration, and new opportunities. Feel free to connect with me on LinkedIn or reach out via email.
I am committed to continuous learning and maintaining up-to-date knowledge of modern IT infrastructure, identity management, SaaS administration, and security best practices.
The following certifications and training reflect my focus on cloud identity, endpoint management, and enterprise SaaS platforms.
Jamf Certified Associate
Jamf, Inc. — Earned October 2024
The Jamf Certified Associate certification validates foundational knowledge of Apple device management, Jamf Pro workflows, and macOS management concepts used in enterprise environments.
Current focus: Identity security, SaaS administration, and endpoint management within the Microsoft 365 ecosystem.
This page highlights hands-on projects completed in my personal Microsoft 365 lab environment. These projects demonstrate practical experience with identity management, endpoint administration, SaaS platforms, and enterprise security controls.
Continuing Education
- Microsoft Entra ID administration and identity management
- Conditional Access policies and authentication security controls
- Microsoft Intune endpoint management and device configuration
- SharePoint Online administration and site management
- Microsoft 365 security and identity protection features
- SaaS identity and access management best practices
Conditional Access Geographic Blocking
Implemented Conditional Access policies to block authentication attempts originating from high-risk geographic regions while monitoring login behavior using report-only mode.
- Created named locations for trusted geographic regions
- Configured Conditional Access policy to block high-risk countries
- Deployed policy in report-only mode to analyze authentication patterns
- Reviewed Entra sign-in logs to evaluate login attempts and policy impact
- Prepared policy configuration for full enforcement
Microsoft 365 Multi-Factor Authentication Deployment
Configured multi-factor authentication requirements across the Microsoft 365 tenant to strengthen account security and reduce risk of credential compromise.
- Configured authentication methods policy
- Enabled Microsoft Authenticator for MFA verification
- Tested authentication flows across multiple devices
- Validated authentication activity through Entra sign-in logs
- Documented MFA implementation process
SharePoint Online Portfolio Site Deployment
Designed and deployed a SharePoint Online communication site to host a professional IT portfolio showcasing certifications, projects, and technical documentation.
- Built multi-page SharePoint communication site
- Implemented site navigation and page structure
- Designed portfolio sections for projects, certifications, and resume
- Integrated external links for LinkedIn and professional contact
- Customized layout using SharePoint web parts
Upcoming Lab Projects
- Microsoft Intune device compliance policies
- Conditional Access risk-based authentication
- SharePoint site permissions and governance configuration
- SaaS identity lifecycle management
Below is my current resume highlighting experience in corporate IT support, SaaS administration, identity management, and endpoint management across modern cloud environments.
Alex Smith
Professional Summary
Corporate IT / SaaS Administrator with 12+ years of technical experience and 3+ years formally owning Corporate IT for a remote/hybrid organization of ~180 employees. Specializes in SaaS operations, identity and access management, endpoint administration, and building scalable, security-focused IT systems in high-growth environments.
Core Skills & Platforms
SaaS Platforms & Productivity: Google Workspace, Microsoft 365, Slack, Zoom, RingCentral, Asana, Atlassian/Jira, Canva, Adobe Admin, Guru
Identity & Security: Okta (user lifecycle, MFA, access management), SentinelOne, LastPass, Bitwarden, VPN support
Endpoint Management & MDM: Jamf (macOS management, policies, Self Service), Apple Business Manager, NinjaRMM, TeamViewer, iOS device management
Operating Systems: Windows 10/11, macOS
Infrastructure & Network: Ubiquiti UniFi (SSIDs, firewall adjustments), Zoom Rooms
Web & Domains: Cloudflare, GoDaddy, Namecheap, Dmarcian
Other: Genuity (asset management), Vendor Evaluation, Asset Lifecycle Management, Enterprise AI Tools (ChatGPT, Claude, Cursor)
Professional Experience
What If Media Group (after All-Inbox, LLC merger) — Remote
- Managed day-to-day IT operations for a distributed workforce of ~180 employees across a remote/hybrid environment
- Managed full endpoint lifecycle for ~180 devices (Windows and macOS), including provisioning, deployment, maintenance, and secure decommissioning
- Designed and deployed first-login provisioning workflows using Jamf policies and Self Service
- Administered 20+ SaaS platforms including Google Workspace, Microsoft 365, Slack, Zoom, Atlassian, and Adobe
- Administered Okta for user lifecycle actions, MFA support, and application access management
- Managed Google Workspace administration including user provisioning, aliases, distribution groups, and email routing
- Built and supported 11 Zoom Rooms across multiple offices
- Participated in network deployment for office expansion, configuring UniFi wireless networks
All-Inbox, LLC — Remote
- Managed DNS and email authentication (SPF, DKIM, DMARC) across thousands of domains
- Performed domain setup and configuration for email and web services
- Supported company growth from ~20 to ~180 employees
- Developed HTML/CSS assets for email templates and internal tools
Lab Projects
- Built and tested a Microsoft Intune lab integrated with Microsoft Entra ID for Windows device enrollment
- Packaged and deployed Win32 applications using IntuneWin with install/uninstall commands and detection methods
- Created and tested configuration profiles including Remote Desktop settings and Windows feature controls
Education
Bachelor of Science — Information Systems Security
Associate of Science — Computer Networking Systems
Certifications
Jamf Certified Associate (Jamf 100) — Earned March 2023
🔍 You found it
Nice find, detective.
Most people scroll past the little things.
You didn't. That's kind of the whole point of working in IT.
You found the secret page. There's no prize — just the satisfaction of knowing you pay attention to detail.
That's a green flag in my book. 🤝
Chiefs fan. IT guy. Occasional puppet. All the same person, really.
← Back to the boring professional stuff
